Quli is a tool for people who need care, people who look after their loved ones, healthcare professionals and managers who want to keep healthcare affordable and of good quality.

Quli b.v. is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

website	www.quli.nl
address	Quli b.v. Zonneoordlaan 17 6718 TK Ede
email	info@quli.nl
telephone	026-7920000

Personal data that we process

Quli b.v. processes your personal data because you use our services and/or because you provide this data to us yourself. Below you will find an overview of the personal data that we process:

First and last name
Phone number
Email address

We distinguish between three categories of personal data.

The first category concerns the (medical/healthcare) personal data that we have received from you. For example, think of your name and telephone number. Also, consider any documents you leave in your personal file in Quli, which can be very sensitive. The second category concerns data that you exchange directly via Quli with the healthcare providers from which you or your loved ones purchase/obtain services. The third category includes the use of data services from the MedMij Appointment System.

When it comes to data from the first and third categories, Quli e.g. itself as a "controller" within the meaning of the General Data Protection Regulation or AVG and the MedMij Arrangement System. The purpose of the processing is to store and process data on your behalf. Because we Quli b.v. As the responsible party, we have registered with the Dutch Data Protection Authority (formerly known as the College Bescherming Persoonsgegevens).

When it comes to personal data from the second category, Quli b.v. primarily provider of the Quli platform. Quli b.v. is not responsible for the information that is offered, stored and processed through the applications of healthcare providers. The responsible person is the healthcare provider whose application is used. After all, you have a direct relationship with that care provider (for example, a medical treatment or care agreement). Quli b.v. does not determine the purposes and means of processing your data for the second category and is therefore in principle not a "controller" within the meaning of the GDPR for that category of personal data. However, Quli b.v. to be regarded as a "processor" within the meaning of the GDPR. That is why we make agreements with affiliated healthcare providers about how we process personal data on their behalf. These agreements are laid down in a Processor Agreement (up to and including 2017) or Processor Agreement from mid-2018, which Quli b.v. are additional to the General Terms and Conditions that apply and to the Agreements that we conclude with healthcare providers. In some cases, we conclude specific Processor Agreements with healthcare providers if the general Processor Agreement is not sufficient.

You are always responsible for adequately securing your devices. Such as your computer, tablet or smartphone.

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have parental or guardian permission. However, we cannot check whether a visitor is older than 16. We therefore advise parents or legal representatives to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at fg@quli.nl and we will delete this information.

For what purpose and on what basis we process personal data

Quli b.v. processes your personal data for the following purposes:

Sending our newsletter and/or advertising brochure
To be able to call or e-mail you if this is necessary to be able to carry out our services
Offer you the option to create an account
Quli b.v. analyses your behaviour on the website in order to improve the website and to tailor the range of products and services to your preferences.

How long we keep personal data

Quli b.v. does not store your personal data longer than is strictly necessary to realize the purposes for which your data is collected.

Sharing personal data with third parties

Quli b.v. will only provide to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

Quli b.v. uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Quli b.v. uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to be able to optimize it. In addition, we place cookies that keep track of your surfing behaviour so that we can offer customized content and advertisements. On your first visit to our website, we already informed you about these cookies and we asked for your permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously stored via the settings of your browser. For an explanation, see: https://veiliginternetten.nl/themes/kalender/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

View, modify or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Quli b.v. and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to fg@quli.nl. To ensure that you have made the request for access, we ask you to send a copy of your proof of identity with the request. Make your passport photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Quli b.v. would you also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link:

https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data

Quli b.v. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact our customer service or via fg@quli.nl.

If you have any questions about your privacy when using this website, you can ask our data protection officer. For this, you should send an email to fg@quli.nl. We will process your questions as soon as possible and answer your questions within 4 weeks.

Privacy statement v5.0 - Quli B.V. - Ede - 1 september 2022